Privacy Policy

1. Information We Collect

We collect information you provide directly to us and information collected automatically when you use our services.

Information you provide:

• Name, email address, phone number when you fill contact forms
• Business name and details when you inquire about our services
• Payment information when you subscribe to our SaaS tools (processed securely via Razorpay)
• Messages and communications you send us via email or WhatsApp

Information collected automatically:

• IP address, browser type, device information
• Pages visited, time spent, referring URLs
• Cookies and similar tracking technologies
• Google Analytics data (anonymized)

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2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide customer support
• Send you service updates, proposals, and marketing communications (only with your consent)
• Process payments and manage your SaaS tool subscriptions
• Improve our website and services based on usage patterns
• Send WhatsApp messages if you have opted in via our tools
• Comply with legal obligations under Indian law
• Prevent fraud and ensure security of our platform

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3. Cookies & Tracking

We use cookies to improve your browsing experience. Types of cookies we use:

• Essential Cookies: Required for our website and admin panel to function properly
• Analytics Cookies: Google Analytics to understand how visitors use our site (anonymous data only)
• Marketing Cookies: Facebook Pixel and Google Ads conversion tracking (only if you consent)

You can control cookies through your browser settings. Disabling certain cookies may affect website functionality.

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4. Data Sharing & Disclosure

We do NOT sell your personal information. We may share data with:

• Service Providers: Hostinger (hosting), Razorpay (payments), Google Analytics, Meta (if you use our WhatsApp API tool)
• Legal Compliance: When required by Indian law, court order, or government authority
• Business Transfer: In case of merger or acquisition, with prior notice to you

All third-party providers are bound by their own privacy policies and GDPR/Indian IT Act compliance.

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5. Data Security

We implement industry-standard security measures to protect your data:

• SSL/TLS encryption for all data transmission
• Bcrypt password hashing for admin accounts
• MySQL database stored on Hostinger's secure servers in India
• Regular security audits and updates
• Access to personal data limited to authorized personnel only

While we take every precaution, no method of internet transmission is 100% secure. We cannot guarantee absolute security.

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6. Your Rights (Under Indian IT Act & GDPR)

You have the right to:

• Access: Request a copy of your personal data we hold
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your personal data ("right to be forgotten")
• Opt-out: Unsubscribe from marketing emails/WhatsApp at any time
• Portability: Request your data in a portable format

To exercise these rights, contact us at contact@digitlogy.in or call +91 97857 40332. We will respond within 30 days.

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7. Third-Party Links

Our website may contain links to third-party websites (social media, client websites, partner tools). We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies.

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8. Children's Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately for deletion.

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9. Changes to This Policy

We may update this Privacy Policy periodically. When we do, we will update the "Last Updated" date at the top of this page. For significant changes, we will notify you via email or a prominent notice on our website. Continued use of our services after changes constitutes acceptance of the updated policy.

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10. Contact Us

For any privacy-related questions, requests, or complaints: